At StitchLane, we take pride in delivering your carefully curated fashion selections with efficiency and care. Our team processes orders swiftly to ensure your wardrobe essentials—whether they're casual tops, lightweight layers, or bohemian-inspired pieces—reach you in pristine condition. Each item is meticulously packed to protect its quality during transit, reflecting our commitment to both style and sustainability.
Orders are typically dispatched within 1–2 business days after payment confirmation, excluding weekends and holidays. We collaborate with trusted logistics partners to provide reliable delivery services tailored to your location.
Processing times may vary slightly depending on seasonal demand or product availability, but rest assured, we prioritize prompt handling. Domestic shipments generally arrive within 5–7 business days after dispatch, while international deliveries may take 10–20 business days, contingent on customs clearance and local postal services.
During peak periods like holidays or sales events, processing could extend by an additional 1–2 days. We recommend placing orders earlier if you have specific timing needs.
We offer transparent shipping rates based on order value to accommodate diverse needs:
Note: Expedited shipping options may be available at checkout for urgent deliveries, with costs calculated in real-time.
Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Unfortunately, due to logistical constraints, we’re unable to deliver to remote areas or certain territories—such as conflict zones or regions with restricted postal access. A full list of excluded destinations is available during checkout.
For international customers, please ensure your shipping address is complete and accurate to avoid delays.
Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor your package’s journey. For convenience, you can also check the status anytime via the "Order History" section in your account.
If tracking information hasn’t updated within 48 hours after dispatch, feel free to contact our support team for assistance.
While rare, delays can occur due to unforeseen circumstances like weather disruptions or customs inspections. If your shipment exceeds the estimated timeframe, please reach out to us at [email protected] with your order details. We’ll investigate promptly and, if necessary, coordinate replacements or refunds for lost packages.
Claims must be filed within 30 days of the estimated delivery date.
International shipments may incur customs fees, taxes, or import duties levied by your country’s authorities. These charges are the customer’s responsibility and are not included in our pricing. We recommend consulting local regulations beforehand to estimate potential costs.
StitchLane cannot intervene in customs processes or reimburse these fees. For clarity, packages marked as "gifts" will still be subject to applicable laws.
