Hey there! Ever had one of those moments where you just needed to talk to a real person? We get it. At Stitchlane, we’re not just another faceless online store—we’re a small team that genuinely cares about your experience. In fact, our founder, Sarah, still replies to most emails herself. (Yeah, she’s a bit old-school like that.)
Whether you’ve got a question about sizing, need help with an order, or just want to chat about your latest sewing project (we’re obsessed too!), here’s how to reach us:
Here’s the thing—we started Stitchlane because we were tired of impersonal shopping experiences. Remember that time Sarah spent 45 minutes helping a customer recreate her grandmother’s vintage apron? That’s the kind of stuff we live for. So go ahead, tell us what’s on your mind. Feedback, ideas, even your favorite sewing hack—we read every single message.
P.S. If you’re emailing about a late-night fabric inspiration, don’t be surprised if you get a reply with “Sent from my phone” at 2am. We’ve all been there.
